Privacy policy
Maintaining your privacy is important to us, and as a buyer it’s important to know how we use and protect your personal information. This privacy policy explains how we collect, use, and disclose your personal data when you visit or make a purchase at Kominkazakka.com.
What information do we collect?
We only have access to information you provide us. When creating an account we collect your name, address and email address. We also collect your telephone number if you choose to share that information with us. When placing an order, we collect your billing information. We also collect information regarding your experiences with our products in order to provide further correspondence about our products and services.
What do we do with the information we collect?
We use this information to process orders and provide you with better service. Your name and address is only used to ship and confirm delivery of parcels. We do not share this information with anyone except Japan Post. Your email address is only used if and when correspondence is needed to fulfill an order. Moreover, we use return email addresses to answer emails we receive from you.
You can register with our website if you would like to receive updates about new listings and services. Information you submit on our website will not be used without your permission unless you complete the registration form. Moreover, this information is not shared with third parties. We use your information to enhance your shopping experience with Kominka Zakka and nothing more, unless it is required by law.
Third Party Services
We use third party services such as PayPal and Japan Post to fulfill orders. These third party providers will collect and use your information to perform the services they provide to us. Your information may also be shared with government authorities for the purpose of exporting our products. Payment processors such as PayPal have their own privacy policies and it is recommended you view their policies before using their services.
https://www.paypal.com/jp/legalhub/privacy-full
Japan Post requires us to register your name and address with their International Mail My Page service designed to transmit EAD (Electronic Advance Data) when shipping labels are created. The EAD system enhances security and enables efficient customs clearance. Your information is deleted from the portal after shipping labels have been created.
https://www.post.japanpost.jp/int/ead/index_en.html
Security
To ensure security when entering personal information, we use SSL (Secure Sockets Layer) technology to prevent interception, interference, or falsification of this information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Credit card details are encrypted and processed by Stripe.
Cookies
We use cookies in order to provide better services to our customers. Cookies allow our website to remember your preferences and it helps us remember and process items in your shopping cart. If you do not wish to accept cookies, you can change your browser settings. Please note that some of our services may not function properly if you choose to turn your cookies off.
How You Can Access or Update Your Information
You can access and update your personal information by logging into your account and selecting "Update Profile". You will be required to enter your username and password prior to accessing and updating your personal details.
Changes to Our Privacy Policy
We reserve the right to modify this privacy policy at any time without prior given notice. You are advised to review this Privacy Policy periodically for any changes. If you have any questions about this policy or do not agree with it, please contact us by email at kominkazakka@gmail.com.
How to Contact Us
If you have any questions regarding this privacy policy you may contact us by email at kominkazakka@gmail.com.